✈️ WaiAir

Terms of Service

Last updated: August 2026 · waiair.app · support@waiair.app

1. Acceptance of terms

By downloading, installing, accessing, or using WaiAir (“the App”, “the Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the App.

These Terms apply together with our Privacy Policy, which describes how we process personal data.

2. The Service

WaiAir provides real-time and near-real-time flight information for airports in Southeast Asia, including arrivals, departures, delay alerts, live radar, weather, and optional transport links. The Service is provided for informational purposes only.

WaiAir is operated by WaiAir and made available at waiair.app.

3. Eligibility

You must be at least 16 years old to use WaiAir. By using the App, you represent that you meet this requirement and have the legal capacity to enter into these Terms.

4. No account required

WaiAir does not require you to create an account. Preferences such as tracked flights are stored locally on your device. You are responsible for maintaining the security of your device and any data stored on it.

5. Flight data accuracy

Flight schedules, gates, delays, radar positions, and related information are sourced from third-party data providers and airports. While we strive to present accurate and timely information, we do not guarantee the completeness, accuracy, or timeliness of any flight data.

Do not rely on WaiAir as your sole source for travel decisions. Always verify gate assignments, departure times, and boarding information with your airline, airport displays, or official announcements before traveling. WaiAir is not affiliated with any airline or airport authority.

WAIAR IS NOT RESPONSIBLE FOR MISSED FLIGHTS, MISSED CONNECTIONS, OR ANY OTHER TRAVEL LOSSES ARISING FROM RELIANCE ON INFORMATION IN THE APP.

6. Notifications

WaiAir may send push or local notifications about flights you choose to track. Notification delivery depends on your device, operating system, network connectivity, and permission settings. We do not guarantee that every status change will trigger a notification in time.

You can disable notifications at any time in your device settings.

7. Location services

WaiAir may request access to your location to suggest the nearest airport. Location access is optional and requires your explicit permission through your operating system. You may deny or revoke location permission at any time.

8. Third-party links & services

The App may link to or integrate with third-party services such as Grab, Bolt, OpenSky Network, AeroDataBox, and Open-Meteo. These services are governed by their own terms and privacy policies. WaiAir is not responsible for third-party content, availability, or practices.

When you leave WaiAir to use a third-party service, you do so at your own risk.

9. Acceptable use

You agree not to:

10. Intellectual property

WaiAir, its logo, design, and original content are owned by WaiAir and protected by applicable intellectual property laws. Third-party flight data, airport names, airline logos, and radar data remain the property of their respective owners.

We grant you a limited, non-exclusive, non-transferable, revocable licence to use the App for personal, non-commercial purposes in accordance with these Terms.

11. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the App will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WAIAR AND ITS OPERATORS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM:

Where liability cannot be excluded, our total liability shall not exceed the amount you paid to use WaiAir in the twelve (12) months preceding the claim, or EUR 50, whichever is greater. WaiAir is currently offered free of charge; in that case our liability is limited to EUR 50.

13. Indemnification

You agree to indemnify and hold harmless WaiAir from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

14. Termination

You may stop using WaiAir at any time by uninstalling the App. We may suspend or discontinue the Service, or restrict access, at any time with or without notice, for maintenance, legal compliance, or other reasons.

Sections that by their nature should survive termination (including disclaimers, limitation of liability, and governing law) will survive.

15. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top will change when we do. Material changes will be communicated via the App, our website, or other appropriate means. Continued use after an update constitutes acceptance of the revised Terms where permitted by law.

16. Governing law & disputes

These Terms are governed by the laws of the Netherlands, without regard to conflict-of-law principles. If you are a consumer in the European Union, you may also benefit from mandatory protections of the law of your country of residence.

Disputes shall be submitted to the competent courts in the Netherlands, unless mandatory consumer law requires otherwise. You may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

17. Contact

For questions about these Terms: